Alexandros Kotzegien
Where commerce, product and AI meet.
Commercial Director & Chief AI Officer at BioPharma Laboratories. I turn how a company works into systems — and lately, into AI agents that do the work.
~/now
Building an AI-run warehouse and production system for a cosmetics factory.
Plovdiv, Bulgaria
~/off-the-clock
Off the clock
- Camping & airsoft
- Homelab tinkering
- Dad, raising a bilingual (EN/BG) kid
~/services
What I can build for your company
The same work I do at BioPharma, for other companies.
AI consulting
Finding where AI agents can take real work off your team.
Integration with what you already run
Connecting AI to the systems you have: Microsoft 365, ERP, Shopify, Google, mail.
Platforms and custom solutions
Built around how you work — down to your own Jira-style task system.
Faster ERP implementation
Hands-on help to get an ERP rollout moving and finished.
Your own AI factory
Agents that run warehouse and production work, like the system at BioPharma.
End-to-end delivery
From mapping the process to a system running in production.
~/work/biopharma
AI agents that run a factory
BioPharma Laboratories is a Bulgarian cosmetics manufacturer — private label and its own brands. I am the only technical person on the team.
A bot the team talks to from tasks and chat channels.
An executor that is the single path for writing into the production system, Microsoft Dataverse. Nothing writes around it.
- 1Manifest
- 2Dry run
- 3Approval
- 4Write
- 5Re-read
- 6Audit comment
Routine changes are approved automatically
New items, permissions and deactivations go to a human
Plus a warehouse map and a production-control register.
- Microsoft Dataverse / Power Platform
- SharePoint
- Claude agents
- Custom MCP servers
- Railway
- Postgres
Results {{TODO: 2–3 public numbers from Alex — e.g. users, records per week, hours saved}}
~/work/biopharma/warehouse-map
Warehouse map
Every storage place across three warehouses with stock, lots and expiry dates. Search by code, item, client, lot or address, and open any record in Power Apps.
~/work/mcp
MCP servers
Custom Model Context Protocol servers that let AI agents work with real company systems. Deployed on Railway.
- Exchange administration
- Google Sheets
- IMAP mail
- Google Ads
- Multi-store Shopify
- SharePoint lists
Open source
~/work/m365
Microsoft 365
Global Administrator for the company’s whole Microsoft 365 tenant — identity, mail, SharePoint, Teams, security and Microsoft AI tooling (Microsoft Foundry).
I moved the entire company onto Microsoft on my own, and now run it end to end — Exchange, Entra, Power Apps and Azure — plus the bots and sites built on top.
~/homelab
Homelab
A Proxmox server at home running Home Assistant, n8n automations and Claude Code agents, exposed safely through a Cloudflare tunnel.
~/github
GitHub
— contributions in the last year
Public repositories
~/career
Career
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2025 – now
BioPharma Laboratories
Commercial Director & Chief AI Officer
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2024 – 2025
MobiSystems
Product Manager
Launched a new product: customer interviews, A/B testing, monetization, pricing, acquisition and retention.
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2019 – 2023
MobiSystems
Channel Management Lead
Channel strategy, partnerships, team leadership, technical training.
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2018 – 2019
Xbox
Trainer & Subject Matter Expert
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2017 – 2018
Paysafe
Risk Management
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2015 – 2016
Google Workspace
Technical Support for enterprise customers
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2012 – 2015
Family business
Fashion import & retail — operations
Introduced an ERP and moved the business to the cloud.
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2011 – 2012
HP
Executive team support, Cloud & Mobility division
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2009 – 2011
Account Executive
Software sales and financial markets
Education
- City University of Seattle — Business Administration
- Product School — Product Manager Certification (2024)
~/skills
Skills
- Product management
- Commercial strategy
- AI agents
- MCP
- Process automation
- Microsoft 365 / Power Platform
- Dataverse
- n8n
- Proxmox
~/contact
Send me a message
Consulting on AI in operations, a role, or a homelab question — write here and it reaches me directly.